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Privacy Policy

BLOCKS 2 BAGS

Privacy Policy for Blocks 2 Bags

Last updated: 16/10/2024

1. Introduction

Welcome to Blocks 2 Bags ("we," "us," or "our"). We are committed to safeguarding the privacy of our website visitors and users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.blocks2bags.com (the "Site").

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

  • Personal Data Provided by You:

    • Contact Information: Name, email address, postal address, phone number.

    • Account Details: Username, password.

    • Transaction Data: Details of products or services you have purchased from us.

    • Communications: Feedback, survey responses, or any correspondence you send us.

  • Automatically Collected Data:

    • Technical Data: IP address, browser type and version, time zone setting, operating system.

    • Usage Data: Information about how you use our Site, products, and services.

  • Cookies and Tracking Technologies:

    • We use cookies and similar technologies to enhance your experience on our Site. (See Section 7 for more details.)

3. How We Collect Information

  • Direct Interactions: You may provide personal data when you:

    • Register or create an account on our Site.

    • Purchase products or services.

    • Subscribe to our newsletters.

    • Fill out forms or contact us.

  • Automated Technologies: As you interact with our Site, we may automatically collect Technical Data using cookies and other tracking technologies.

  • Third Parties: We may receive personal data about you from analytics providers like Google Analytics, advertising networks, and search information providers.

4. Purpose of Collecting Information

We collect your personal information for the following purposes:

  • Service Delivery: To provide and maintain our services, process transactions, and manage your account.

  • Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.

  • Communication: To contact you with newsletters, marketing materials, and other information that may be of interest to you.

  • Improvement: To analyze data and improve our Site, products, and services.

  • Legal Obligations: To comply with legal requirements and protect our legal rights.

5. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Storage and Security of Information

  • Data Storage: Your personal information is stored securely on our servers and those of our service providers.

  • Security Measures: We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

  • Data Retention: We retain your personal information only as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements.

7. Cookies and Tracking Tools

  • Use of Cookies: We use cookies to collect information and improve our services.

  • Types of Cookies Used:

    • Essential Cookies: Necessary for the operation of the Site.

    • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors.

    • Functionality Cookies: Used to recognize you when you return to our Site.

  • Managing Cookies: You can set your browser to refuse all or some browser cookies or alert you when websites set or access cookies.

8. Communication with You

  • Marketing Communications: With your consent, we may send you updates and promotional materials.

  • Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

  • Transactional Messages: We may still send you non-promotional communications, such as receipts or information about your account.

9. Third-Party Services

  • External Links: Our Site may contain links to third-party websites or services that are not owned or controlled by us.

  • Third-Party Policies: We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data where there is no good reason for us to continue processing it.

  • Restriction: Request restriction of processing your personal data.

  • Objection: Object to processing of your personal data for direct marketing purposes.

  • Data Portability: Request transfer of your personal data to you or a third party.

To exercise these rights, please contact us using the details provided in Section 14.

12. Withdrawing Consent

  • How to Withdraw Consent: If you have given consent to the processing of your personal data, you have the right to withdraw your consent at any time.

  • Effect of Withdrawal: Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time:

  • Notification of Changes: We will notify you of any changes by posting the new Privacy Policy on this page.

  • Review Periodically: You are advised to review this Privacy Policy periodically for any changes.

  • Date of Changes: Changes are effective immediately after they are posted on this page.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

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